[#23] List primary communication channels
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[interact]: https://www.bestpractices.dev/en/criteria/0?details=true&rationale=true#0.interact (close #23) Signed-off-by: Vitaliy Potyarkin <v.potyarkin@yadro.com>
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name = "About"
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url = "about/"
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weight = 3
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[[Languages.en.menu.main]]
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name = "Contact"
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url = "about/contact/"
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weight = 4
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content/about/contact.en.md
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---
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title: Contact us
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date: 2025-02-18
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---
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## Bug reports
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Bugs should be reported to the relevant FrostFS component repository,
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available at [git.frostfs.info](https://git.frostfs.info/TrueCloudLab).
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If you are unsure which repo your bug belongs to you may contact us privately
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at [info@frostfs.info](mailto:info@frostfs.info) or ask in [chat](#chat). You
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may also report the bug to
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[frostfs-node](https://git.frostfs.info/TrueCloudLab/frostfs-node) and let the
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maintainers handle it from there.
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## Enhancement proposals
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Significant technical and process changes should be submitted as
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FrostFS Enhancement Proposals, see [FEP-1]({{< ref "proposals/proc/fep-0001" >}}).
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## Security vulnerabilities
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Security vulnerabilities should be reported through private mailing list
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[security@frostfs.info](mailto:security@frostfs.info).
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Please refer to the [security policy page]({{< relref "security.md" >}}) for more information.
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## Chat
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For real-time chat with FrostFS developers and other community members please
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join our channels in Matrix:
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[#frostfs:matrix.org](https://matrix.to/#/#frostfs:matrix.org)
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content/about/security.md
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---
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title: Security policy
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date: 2025-02-18
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---
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## How To Report a Vulnerability
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If you think you have found a vulnerability in any FrostFS component, please
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report it to us through coordinated disclosure.
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Contact TrueCloudLab security team at
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**[security@frostfs.info](mailto:security@frostfs.info)**
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Please do not report security vulnerabilities through public issues,
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discussions, or change requests.
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Please include as much information as you can to help us better understand and resolve the issue:
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- The type of issue (e.g., buffer overflow, or cross-site scripting)
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- Affected components and their versions
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- Impact of the issue, including how an attacker might exploit the issue
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- Step-by-step instructions to reproduce the issue
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- The location of the affected source code (tag/branch/commit or direct URL)
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- Full paths of source file(s) related to the manifestation of the issue
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- Any special configuration required to reproduce the issue
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- Any log files that are related to this issue (if possible)
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- Proof-of-concept or exploit code (if possible)
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This information will help us triage your report more quickly.
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