2018-09-21 17:17:32 +00:00
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---
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name: Bug report
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about: Report a problem with rclone
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---
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2018-02-28 21:56:14 +00:00
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2018-09-21 17:17:32 +00:00
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<!--
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2018-02-28 21:56:14 +00:00
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2021-03-04 10:04:00 +00:00
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We understand you are having a problem with rclone; we want to help you with that!
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2018-02-28 21:56:14 +00:00
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2021-03-04 10:04:00 +00:00
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**STOP and READ**
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**YOUR POST WILL BE REMOVED IF IT IS LOW QUALITY**:
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Please show the effort you've put in to solving the problem and please be specific.
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People are volunteering their time to help! Low effort posts are not likely to get good answers!
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If you think you might have found a bug, try to replicate it with the latest beta (or stable).
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The update instructions are available at https://rclone.org/commands/rclone_selfupdate/
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If you can still replicate it or just got a question then please use the rclone forum:
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2018-02-28 21:56:14 +00:00
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https://forum.rclone.org/
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2021-03-04 10:04:00 +00:00
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for a quick response instead of filing an issue on this repo.
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If nothing else helps, then please fill in the info below which helps us help you.
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**DO NOT REDACT** any information except passwords/keys/personal info.
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You should use 3 backticks to begin and end your paste to make it readable.
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2018-02-28 21:56:14 +00:00
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2021-03-04 10:04:00 +00:00
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Make sure to include a log obtained with '-vv'.
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2016-10-24 11:34:18 +00:00
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2021-03-04 10:04:00 +00:00
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You can also use '-vv --log-file bug.log' and a service such as https://pastebin.com or https://gist.github.com/
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2018-02-28 21:56:14 +00:00
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2018-09-21 17:17:32 +00:00
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Thank you
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2018-02-28 21:56:14 +00:00
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The Rclone Developers
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-->
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2021-03-04 10:04:00 +00:00
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#### The associated forum post URL from `https://forum.rclone.org`
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2018-02-28 22:05:37 +00:00
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#### What is the problem you are having with rclone?
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2018-02-28 21:56:14 +00:00
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2018-09-21 17:17:32 +00:00
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#### What is your rclone version (output from `rclone version`)
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2017-02-11 20:19:44 +00:00
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2016-02-21 10:32:44 +00:00
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2020-10-13 21:49:58 +00:00
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#### Which OS you are using and how many bits (e.g. Windows 7, 64 bit)
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2016-02-21 10:32:44 +00:00
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2018-09-21 17:17:32 +00:00
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2021-03-04 10:04:00 +00:00
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#### Which cloud storage system are you using? (e.g. Google Drive)
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2016-02-21 10:32:44 +00:00
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2018-09-21 17:17:32 +00:00
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2020-10-13 21:49:58 +00:00
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#### The command you were trying to run (e.g. `rclone copy /tmp remote:tmp`)
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2018-02-28 22:05:37 +00:00
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2018-09-21 17:17:32 +00:00
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2020-10-13 21:49:58 +00:00
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#### A log from the command with the `-vv` flag (e.g. output from `rclone -vv copy /tmp remote:tmp`)
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2016-02-21 10:32:44 +00:00
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2018-09-21 17:17:32 +00:00
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