diff --git a/acme/api/order.go b/acme/api/order.go
index 4e829b42..679fe32f 100644
--- a/acme/api/order.go
+++ b/acme/api/order.go
@@ -54,7 +54,13 @@ type FinalizeRequest struct {
 // Validate validates a finalize request body.
 func (f *FinalizeRequest) Validate() error {
 	var err error
-	csrBytes, err := base64.RawURLEncoding.DecodeString(f.CSR)
+	// RFC 8555 isn't 100% conclusive about using raw base64-url encoding for the
+	// CSR specifically, instead of "normal" base64-url encoding (incl. padding).
+	// By trimming the padding from CSRs submitted by ACME clients that use
+	// base64-url encoding instead of raw base64-url encoding, these are also
+	// supported. This was reported in https://github.com/smallstep/certificates/issues/939
+	// to be the case for a Synology DSM NAS system.
+	csrBytes, err := base64.RawURLEncoding.DecodeString(strings.TrimRight(f.CSR, "="))
 	if err != nil {
 		return acme.WrapError(acme.ErrorMalformedType, err, "error base64url decoding csr")
 	}
diff --git a/acme/api/order_test.go b/acme/api/order_test.go
index fd438461..7f67c72e 100644
--- a/acme/api/order_test.go
+++ b/acme/api/order_test.go
@@ -210,6 +210,13 @@ func TestFinalizeRequestValidate(t *testing.T) {
 				},
 			}
 		},
+		"ok/padding": func(t *testing.T) test {
+			return test{
+				fr: &FinalizeRequest{
+					CSR: base64.RawURLEncoding.EncodeToString(csr.Raw) + "==", // add intentional padding
+				},
+			}
+		},
 	}
 	for name, run := range tests {
 		tc := run(t)