forked from TrueCloudLab/lego
89 lines
2.4 KiB
Go
89 lines
2.4 KiB
Go
|
package linodego
|
||
|
|
||
|
import (
|
||
|
"context"
|
||
|
"fmt"
|
||
|
"time"
|
||
|
)
|
||
|
|
||
|
// Ticket represents a support ticket object
|
||
|
type Ticket struct {
|
||
|
ID int `json:"id"`
|
||
|
Attachments []string `json:"attachments"`
|
||
|
Closed *time.Time `json:"-"`
|
||
|
Description string `json:"description"`
|
||
|
Entity *TicketEntity `json:"entity"`
|
||
|
GravatarID string `json:"gravatar_id"`
|
||
|
Opened *time.Time `json:"-"`
|
||
|
OpenedBy string `json:"opened_by"`
|
||
|
Status TicketStatus `json:"status"`
|
||
|
Summary string `json:"summary"`
|
||
|
Updated *time.Time `json:"-"`
|
||
|
UpdatedBy string `json:"updated_by"`
|
||
|
}
|
||
|
|
||
|
// TicketEntity refers a ticket to a specific entity
|
||
|
type TicketEntity struct {
|
||
|
ID int `json:"id"`
|
||
|
Label string `json:"label"`
|
||
|
Type string `json:"type"`
|
||
|
URL string `json:"url"`
|
||
|
}
|
||
|
|
||
|
// TicketStatus constants start with Ticket and include Linode API Ticket Status values
|
||
|
type TicketStatus string
|
||
|
|
||
|
// TicketStatus constants reflect the current status of a Ticket
|
||
|
const (
|
||
|
TicketNew TicketStatus = "new"
|
||
|
TicketClosed TicketStatus = "closed"
|
||
|
TicketOpen TicketStatus = "open"
|
||
|
)
|
||
|
|
||
|
// TicketsPagedResponse represents a paginated ticket API response
|
||
|
type TicketsPagedResponse struct {
|
||
|
*PageOptions
|
||
|
Data []Ticket `json:"data"`
|
||
|
}
|
||
|
|
||
|
func (TicketsPagedResponse) endpoint(c *Client) string {
|
||
|
endpoint, err := c.Tickets.Endpoint()
|
||
|
if err != nil {
|
||
|
panic(err)
|
||
|
}
|
||
|
return endpoint
|
||
|
}
|
||
|
|
||
|
func (resp *TicketsPagedResponse) appendData(r *TicketsPagedResponse) {
|
||
|
resp.Data = append(resp.Data, r.Data...)
|
||
|
}
|
||
|
|
||
|
// ListTickets returns a collection of Support Tickets on the Account. Support Tickets
|
||
|
// can be both tickets opened with Linode for support, as well as tickets generated by
|
||
|
// Linode regarding the Account. This collection includes all Support Tickets generated
|
||
|
// on the Account, with open tickets returned first.
|
||
|
func (c *Client) ListTickets(ctx context.Context, opts *ListOptions) ([]Ticket, error) {
|
||
|
response := TicketsPagedResponse{}
|
||
|
err := c.listHelper(ctx, &response, opts)
|
||
|
if err != nil {
|
||
|
return nil, err
|
||
|
}
|
||
|
return response.Data, nil
|
||
|
}
|
||
|
|
||
|
// GetTicket gets a Support Ticket on the Account with the specified ID
|
||
|
func (c *Client) GetTicket(ctx context.Context, id int) (*Ticket, error) {
|
||
|
e, err := c.Tickets.Endpoint()
|
||
|
if err != nil {
|
||
|
return nil, err
|
||
|
}
|
||
|
e = fmt.Sprintf("%s/%d", e, id)
|
||
|
r, err := coupleAPIErrors(c.R(ctx).
|
||
|
SetResult(&Ticket{}).
|
||
|
Get(e))
|
||
|
if err != nil {
|
||
|
return nil, err
|
||
|
}
|
||
|
return r.Result().(*Ticket), nil
|
||
|
}
|