diff --git a/service/meta.go b/service/meta.go
index b41596a8..8730386c 100644
--- a/service/meta.go
+++ b/service/meta.go
@@ -2,6 +2,7 @@ package service
 
 import (
 	"github.com/nspcc-dev/neofs-proto/internal"
+	"github.com/pkg/errors"
 	"google.golang.org/grpc/codes"
 	"google.golang.org/grpc/status"
 )
@@ -106,7 +107,7 @@ func ProcessRequestTTL(req MetaHeader, cond ...TTLCondition) error {
 
 		// check specific condition:
 		if err := cond[i](ttl); err != nil {
-			if st, ok := status.FromError(err); ok {
+			if st, ok := status.FromError(errors.Cause(err)); ok {
 				return st.Err()
 			}
 
diff --git a/service/meta_test.go b/service/meta_test.go
index 496ea519..e208dfe1 100644
--- a/service/meta_test.go
+++ b/service/meta_test.go
@@ -3,6 +3,7 @@ package service
 import (
 	"testing"
 
+	"github.com/pkg/errors"
 	"github.com/stretchr/testify/require"
 	"google.golang.org/grpc/codes"
 	"google.golang.org/grpc/status"
@@ -54,6 +55,18 @@ func TestMetaRequest(t *testing.T) {
 			RequestMetaHeader: RequestMetaHeader{TTL: SingleForwardingTTL},
 			handler:           func(_ uint32) error { return status.Error(codes.NotFound, "not found") },
 		},
+		{
+			msg:               "not found",
+			code:              codes.NotFound,
+			name:              "custom wrapped status error",
+			RequestMetaHeader: RequestMetaHeader{TTL: SingleForwardingTTL},
+			handler: func(_ uint32) error {
+				err := status.Error(codes.NotFound, "not found")
+				err = errors.Wrap(err, "some error context")
+				err = errors.Wrap(err, "another error context")
+				return err
+			},
+		},
 	}
 
 	for i := range tests {